How-To & FAQ
How To Order
Baekhaus is a pop-up style baking studio & micro home bakery. We offer small, fun, hands-on baking classes, and a weekly rotating menu of rotating bakery items for pre-order, with pick-up available during a specific window.
All classes must be pre-booked, and all baked goodies are for pre-order only. Details on pick up location and time will be provided to you via email upon order confirmation and completed payment.
Currently accepting limited quantity pre-orders for friends & family only as part of our mini trial soft-launch. We have 2 items available for preorder:
1. Weekly Bread'Omakase Box - a curated box of 6 breads/loaves, $32, for pick-up on Dec 18th.
2. Christmas Panetonne - traditional panettone with rum raisin and mixed peels, $15, for pick-up on Dec 18th, or Dec 21st.
Extra pieces will be up for grabs closer to the pick-up date, these will become available for purchase on our weekly menu and we'll give a heads-up on our instagram page! Stay tuned!
FAQs
Where and when do I pick up my order?
You will receive a confirmation email shortly after submitting your order, the time and location for pick-up will be specified in the email. Pick-up is located in Downtown Toronto (King West Village).
I'm unable to make the pick-up, can I make separate arrangements?
Please let us know via email 24 hours before the pick-up and we'll be happy to make alternate arrangements or provide a refund.
What ingredients do the baked goods contain?
Most of our baked goods contain eggs, dairy, gluten, and nuts, at this time we are unable to customize orders without certain ingredients. If you have any questions about the ingredients we use, please email us before placing your order.
How do I store and keep the baked goods for freshness?
While we suggest consuming our goodies the same day (as any fresh baked goods would taste best in), the best way to store unfinished bread would be airtight/ sealed and in the freezer to prevent moisture loss. When you are ready to enjoy them again, thaw and reheat in a toaster oven.
How and where are the baked goods made?
We are Ontario Food Handler Certified and our goods are made in a prep kitchen that meet health & safety standards, all of our ingredients are fresh, premium and our equipment and tools go through daily and routine cleaning and sanitation.
How often do you change your menu?
We change our menu weekly, items rotate based on seasonality, availability of ingredients (and whatever bae's feeling!).
Can I place a large custom order?
For catering and custom orders, a minimum quantity and lead time applies, contact us at thebaekhaus@gmail.com to inquire!
Do you deliver?
For catering and large custom orders, we may be able to arrange delivery in advance, contact us at thebaekhaus@gmail.com to inquire!
How can I request a Bread catalog item for future weeks?
Follow us on Instagram @thebaekhaus for the latest trending items and periodic polls for weekly menu items.
Is there a minimum number of participants for the baking classes to run?
The minimum number of participants for a class is typically 6. Invite your friends to join so that your class is confirmed!
I am unable to make my class, am I able to cancel?
Class registrations are non-refundable, however, a studio credit will be issued if your cancellation is at least 72 hours prior to the class. The credit may be used towards any other class and/or goods from Baekhaus.
Do you offer private classes or events?
Yes! We offer customized private baking classes designed for corporate events, team building, and group socials that are as fun as they are delicious. Contact us at thebaekhaus@gmail.com to start planning your event.
What does the class fee include?
Prices are per person and includes everything you'll need from ingredients, to tools and equipment, instructions and notes, plus the goodies to take home. You will not need to bring anything else.